TeamSense system status
All Systems Operational
External connectivity ? Operational
90 days ago
99.91 % uptime
Today
Email Operational
90 days ago
99.98 % uptime
Today
SMS (Text Message) ? Operational
90 days ago
99.84 % uptime
Today
TeamSense services ? Operational
90 days ago
99.95 % uptime
Today
Administrative Desktop Portal Operational
90 days ago
99.97 % uptime
Today
Supervisor's Roster Operational
90 days ago
99.94 % uptime
Today
Screener functionality Operational
90 days ago
99.94 % uptime
Today
Employee / Visitor Surveys Operational
90 days ago
99.93 % uptime
Today
Data Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 27, 2021

No incidents reported today.

Feb 26, 2021
Resolved - Our service provider has resumed normal operations and delivery has returned to normal. Thank you for your patience!
Feb 26, 09:37 PST
Monitoring - Our text service provider has implemented a fix and messages should now be delivered as normal; we are continuing to monitor delivery to ensure a return to normal operations.
Feb 26, 08:34 PST
Update - We are continuing to work on a fix for this issue.
Feb 26, 08:31 PST
Identified - Our text service provider is continuing to experience connection issues that are causing inconsistent text delivery, but have identified the cause and are working on a resolution. It is possible that messages sent using go.teamsense.com may still be delivered.

We will continue to share updates as our service provider works on a fix.
Feb 26, 07:37 PST
Investigating - Our text service provider is experiencing connection issues that is causing text messages to go undelivered. They are urgently working on a solution and we will provide updates here.
Feb 26, 06:34 PST
Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021
Resolved - We are closing this as resolved. We have not see any problems for the last two hours.

We apologize for this down time — we know the TeamSense is critical to getting folks to work and keeping the workplace safe and functioning.
Feb 18, 12:08 PST
Monitoring - We have completed updates to resolve outgoing SMS messages. Any messages that were not sent in the last hour will be sent within the next 15 minutes.

We're continuing to monitor the system and will post additional details once we've ascertained that everything is functional again.
Feb 18, 10:49 PST
Update - We have resolved the issue causing TeamSense to not respond. We are investigating and working to resolve issues with outgoing messages. We'll have an update in the next 30 minutes.
Feb 18, 10:16 PST
Investigating - TeamSense is currently not responding. We're aware of this and are working rapidly to recover it. We'll update here as soon as we have things restored.
Feb 18, 09:41 PST
Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021
Resolved - The delays in delivering text messages to T-Mobile numbers has been resolved by our service provider.

For employees whose surveys were not delivered this morning, they should have now received their surveys (i.e., text delivery was merely delayed, not canceled altogether).

Thank you for your patience!
Feb 15, 12:02 PST
Monitoring - We are seeing improved delivery to T-Mobile from our service provider, and are continuing to monitor for further issues. We will provide updates as we receive more information.

For employees whose surveys were not delivered this morning, they will likely still receive surveys later in the day (i.e., text delivery was merely delayed, not canceled altogether).
Feb 15, 11:02 PST
Update - Our service provider is continuing to experience delivery delays when sending messages to T-Mobile via toll-free numbers. We will continue to provide further updates as they share more information with us.
Feb 15, 07:56 PST
Identified - Our SMS service provider is experiencing delivery delays when sending to T-Mobile, and is working with T-Mobile to resolve the issue. We will provide regular updates of our service provider's progress in resolving the issue.
Feb 15, 07:01 PST
Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.