We monitor TeamSense and related systems for issues and report any incidents here. If you are having trouble with TeamSense and don't see updates here, please contact us at https://help.teamsense.com/.
External Connectivity
?
Operational
90 days ago
99.9
% uptime
Today
Email
Operational
90 days ago
99.99
% uptime
Today
SMS (Text Message)
?
Operational
90 days ago
99.8
% uptime
Today
TeamSense Services
?
Operational
Desktop Portal
Operational
Mobile Team Roster
Operational
Employee & Visitor Surveys
Operational
Screener Functionality
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
We've seen delivery recover and have confirmed with our service providers that this is resolved.
Jan 14, 19:27 PST
Update -
A workaround has been implemented by our vendor, but there are continued intermittent delivery delays for text messages in the US and Canada. We will continue to post updates as they are available.
Jan 14, 12:24 PST
Update -
We are continuing our investigation and have discovered continued delivery delays when sending SMS and MMS to US and Canada networks.
Jan 14, 09:34 PST
Investigating -
We are currently experiencing intermittent text message delivery issues due to problems at our primary text service provider. This issue may be causing our text message keywords to go unrecognized, or may cause surveys or messages to go undelivered or delayed. We are actively monitoring the situation as our service provider works to resolve it, and will post an update when available.
Jan 14, 07:18 PST